FAQ's

When will my order be shipped?
Orders are shipped within 2-3 business days.


How much is shipping and where do you ship?
We ship within the U.S. and Internationally. All US orders are shipped through
USPS First Class mail. For international shipping rates please contact us for a quote, eletent@gmail.com.


Is Express Shipping available?
Yes. Please contact us prior to placing your order and we will do our best to accommodate your request. Additional shipping may apply.


What payment methods do you accept?
All online orders are processed through PayPal. If you do not want to pay online, we are happy to process your order over the phone. Call 801-921-9626. Or, if you live in the Salt Lake City area, we are happy to have you visit our home boutique. Please email or call for more information.


How do I care for my EleTent?
We use 100% cotton fabrics for our canopies. To maintain the look and shape of your cover, we recommend hand washing your EleTent in cold water with a mild detergent. Lay flat to dry and iron when needed.


What brands of car seats do your canopies fit?
EleTents are designed to fit all car seats. However, there will be some variation in how your EleTent fits on different car seat models.